Refund Policy

Website: ProblemSolvings.org I Effective Date: 23 October 2026 I Last Updated: 23 October 2026

1. Overview

ProblemSolvings.org provides online courses, training programs, workshops, coaching sessions, and consulting services.

Please review this Refund Policy before making a payment.

2. Refund Eligibility

Payments are generally non-refundable once access to a course or digital content has been provided, a session has commenced, or the service has been substantially delivered.

Refunds may be issued in the following circumstances:

– Cancellation by the organizer: If a paid program or session is cancelled and no acceptable alternative is provided, a full refund may be issued for the cancelled service.
– Duplicate payment: Duplicate payments for the same order will be refunded after verification.
– Service not delivered: If a purchased service is not delivered as agreed, an appropriate remedy, including a refund where applicable, may be provided.
– Exceptional circumstances: Refund requests may be reviewed on a case-by-case basis.

All refunds are subject to applicable laws.

3. Courses and Digital Content

Purchases of online courses, recorded sessions, and digital learning materials are generally non-refundable once access has been provided, except where a refund is approved under this policy or required by law.

Customers are advised to review the course details, duration, and pricing before making a purchase.

4. Live Sessions and Consulting

Payments for workshops, coaching sessions, and consulting services are generally non-refundable once the service has been delivered or substantially performed.

For packages or programs, refund eligibility may depend on the services already delivered and applicable laws.

5. How to Request a Refund

To request a refund, contact our support team at help@problemsolvings.org. Please include:

– Full name and registered email address
– Course or service name
– Order ID or Razorpay payment reference
– Payment date and amount
– Reason for the refund request

Additional information may be requested to verify the transaction.

6. Refund Processing Time

Approved refunds will generally be initiated within 7–10 business days of approval through the original payment method or another permitted method.

The time required for the amount to appear in your account may vary depending on your bank, payment provider, or payment method.

7. Payment Disputes

If you experience an issue with a payment or a purchased service, please contact help@problemsolvings.org so we can investigate and assist you.

Customers retain their rights to contact their bank, payment provider, or the appropriate consumer authority.

8. Contact Us

Website: https://problemsolvings.org
Email: help@problemsolvings.org