Website: ProblemSolvings.org I Effective Date: 23 October 2026 I Last Updated: 23 October 2026
This policy applies to paid online courses, live training programs, workshops, coaching sessions, and consulting services purchased through ProblemSolvings.org.
Customers who wish to cancel a booking must contact us at help@problemsolvings.org and provide their order reference and service details.
Cancellation requests will be assessed based on the type of service, the time remaining before delivery, services already performed, the terms disclosed at the time of purchase, and applicable laws.
Cancellation does not automatically entitle a customer to a refund. Refund eligibility will be determined in accordance with our Refund Policy and applicable laws.
Any cancellation charges, where applicable, will be disclosed in advance and applied only to the extent permitted by law.
Customers may request to reschedule an individual coaching, consulting, or training session by providing at least 24 hours’ notice before the scheduled start time.
Rescheduling requests are subject to trainer availability and confirmation. Customers must submit their requests through help@problemsolvings.org.
A rescheduling request is not confirmed until ProblemSolvings.org acknowledges it. Where sufficient notice is provided, we will make reasonable efforts to offer an alternative date and time.
Rescheduling is not guaranteed if the trainer or consultant is unavailable.
For multi-session packages or programs, additional rescheduling arrangements may be specified in the applicable service description or written agreement.
If a customer cancels less than 24 hours before a scheduled session or fails to attend without prior notice, the session may be treated as used and may not be eligible for a replacement session or refund, subject to applicable laws and any separately agreed terms.
If exceptional circumstances prevent attendance, customers may contact us at help@problemsolvings.org. Such requests will be considered individually and are not automatically approved.
If ProblemSolvings.org cancels a paid session, workshop, or program, we will notify affected customers using the contact details provided during registration.
Depending on the circumstances, we may offer an alternative date or time, an equivalent replacement session or program subject to the customer’s agreement, or a refund for the cancelled service where applicable.
If a customer does not accept an offered alternative, any refund will be handled in accordance with our Refund Policy and applicable laws.
ProblemSolvings.org may need to change trainers, schedules, delivery platforms, or other operational details.
We will make reasonable efforts to communicate material changes in advance and provide a suitable alternative or other appropriate remedy where required by applicable laws.
For cancellation or rescheduling requests, please contact:
Website: https://problemsolvings.org
Email: help@problemsolvings.org
Please include your order reference, service name, and original session date when requesting a cancellation or change.
