Website: ProblemSolvings.org I Effective Date: 23 October 2026 I Last Updated: 23 October 2026
ProblemSolvings.org respects your privacy and aims to handle your personal information responsibly.
This Privacy Policy explains how we collect, use, store, and share personal information when you visit our website, register for a course, purchase training or coaching, engage our consulting services, or contact us.
We handle personal information in accordance with applicable Indian laws, including the Digital Personal Data Protection Act, 2023, and applicable rules and provisions as they come into force.
ProblemSolvings.org operates this website and processes personal information in connection with its services.
For privacy questions or requests concerning your personal information, contact us at help@problemsolvings.org.
Website: https://problemsolvings.org
Email: help@problemsolvings.org
Depending on how you use our services, we may collect the following categories of information.
A. Contact and Registration Information
We may collect your name, email address, phone number, organization, job title, registration details, and preferences where provided.
B. Transaction Information
We may collect order and invoice details, purchased course or service information, payment amount, currency, payment status, transaction references, and refund records.
Payments may be processed through Razorpay or other supported payment providers. Payment information may be handled by those providers in accordance with their own privacy policies and security practices.
We do not intend to collect or store full card numbers, card security codes, or payment passwords.
C. Course and Learning Information
When you participate in our courses or training programs, we may collect course enrollment details, attendance records, assessment results, feedback, progress information, and communications relating to your learning experience.
D. Communications and Support Information
When you contact us, we may collect the information you provide in emails, support requests, feedback forms, or other communications to respond to your questions and resolve issues.
E. Technical and Usage Information
When you visit our website, certain technical information may be collected, such as your IP address, browser type, device information, pages visited, access times, and basic usage data, depending on the website technologies and services in use.
Cookies or similar technologies may be used where applicable to support website functionality, security, preferences, and performance.
4. How We Use Your Information
We may use personal information to:
– Register customers and manage accounts.
– Provide access to courses, training programs, coaching, and consulting services.
– Process payments, verify transactions, and manage refunds.
– Communicate course updates, schedules, and service-related information.
– Respond to questions, complaints, and support requests.
– Maintain website security and prevent fraud or misuse.
– Improve our courses, services, and website functionality.
– Maintain business, accounting, and transaction records.
– Meet applicable legal and regulatory obligations.
– Send promotional communications where permitted by law and subject to applicable consent requirements.
We use personal information only for appropriate purposes and in accordance with applicable law.
We may share personal information where necessary with:
– Payment processors, including Razorpay, to process and verify transactions.
– Technology providers, hosting providers, learning platforms, and communication services that support our operations.
– Trainers, instructors, or consultants where the information is necessary to deliver the purchased service.
– Professional advisers and service providers who assist with legitimate business operations.
– Government authorities, regulators, courts, or law enforcement agencies where disclosure is required or permitted by law.
We do not intend to sell your personal information to third parties.
Where appropriate, we take reasonable steps to ensure that service providers handle personal information responsibly.
We take reasonable technical and organizational measures to protect personal information against unauthorized access, disclosure, alteration, loss, or misuse.
These measures may include access controls, secure service providers, account security measures, and appropriate handling of transaction and registration records.
However, no online system or method of electronic transmission can be guaranteed to be completely secure.
We retain personal information only for as long as reasonably necessary for the purposes described in this policy, including service delivery, recordkeeping, dispute resolution, and compliance with applicable legal requirements.
Our website may use cookies or similar technologies to support essential functionality, improve user experience, understand website usage, and maintain security.
You may be able to manage cookies through your browser settings. Disabling certain cookies may affect some website features.
Where consent is required by applicable law, we will seek the appropriate consent before using the relevant technologies.
Subject to applicable law, you may have rights to:
– Request information about personal data processed about you.
– Request correction or updating of inaccurate information.
– Request deletion of personal information where applicable.
– Withdraw consent where processing is based on consent.
– Raise a grievance concerning the handling of your personal information.
– Exercise other rights available under applicable data protection laws.
To submit a privacy request, contact help@problemsolvings.org.
We may need to verify your identity before responding. Certain information may need to be retained where required by law or for legitimate recordkeeping purposes.
Our services are intended for individuals who meet the eligibility requirements stated for the relevant course or service.
We do not knowingly collect children’s personal information in violation of applicable law. Where parental consent or other safeguards are legally required, we will follow the applicable requirements.
If you believe that a child’s personal information has been provided to us inappropriately, please contact help@problemsolvings.org.
Our website or services may contain links to third-party websites, payment providers, video conferencing platforms, or learning systems.
Those services may operate under their own privacy policies and terms. We encourage you to review their policies before sharing personal information with them.
We are not responsible for the independent privacy practices of third-party websites or services outside our control.
We may update this Privacy Policy from time to time to reflect changes in our services, website technologies, operational practices, or applicable laws.
The latest version will be published on this page with an updated effective or last updated date.
We encourage you to review this page periodically.
For privacy-related questions, requests, or complaints, please contact us at:
Website: https://problemsolvings.org
Email: help@problemsolvings.org
We will review and respond to privacy requests in accordance with applicable law.
